Everyone wants to run a ‘Lean’ operation. But how do you do that when there’s so much work to do, projects to stay on top of, reports to run, etc.? The behavioral challenge most organizations suffer from when it comes to running lean, is what I call the “More means More” syndrome. Put simply, this means: as you grow and get more work, you just add more people to do that work. More work, therefore more people, right? Well, hang on a second.
